Text Message Policy

Carvitals offers two optional SMS programs: two-factor authentication (2FA) verification codes, and maintenance reminder text alerts. By providing your mobile number and opting in from your account's Privacy & Security settings, you expressly consent to receive recurring automated text messages from Carvitals for the program(s) you enable.

Programs

• 2FA verification codes — one-time codes used to confirm your identity and secure your account. Transactional only, no marketing.
• Text alerts — reminders that a vehicle's maintenance is coming due or overdue. Transactional only, no marketing.

Message frequency

Varies based on your authentication activity and, for text alerts, your vehicles' maintenance schedules.

Cost

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-out

Reply STOP to any message to cancel at any time, or disable SMS messaging from your account's Privacy & Security settings.

Help

Reply HELP for assistance, or contact support@carvitals.org.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Data sharing

Mobile opt-in data — including your phone number and your consent — is never shared with third parties for their own marketing. We share your mobile number only with our messaging service provider (Telnyx), solely to deliver the messages you've opted into.

Your use of this SMS program is also governed by our Privacy Policy and Terms of Service.